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favorite this post Community Manager (Oronoco, MN) hide this posting unhide

3611 85th Street

(google map)

compensation: Competitive Salary Based on Experience
employment type: full-time

Community Manager is a professional, experienced and self-motivated individual who is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager will be responsible for finding and placing qualified residents and manufactured home buyers and ensuring the property is in good working order with excellent curb appeal.

DUTIES AND RESPONSIBILITIES
Resident Relations, Site and Home Leasing and Home Sales
• Work with Supervisor in the development and maintenance of Site and Home Rental Agreements and Community Rules and Regulations
• Work with Supervisor in the processing of scheduled rent increases, including coordination of all legally required resident notifications
• Screen qualified residents for site and home lease and home purchase using predefined screening tools and processes
• Process existing resident lease renewals in a timely manner and collect updated resident information forms on an annual basis
• Maintain resident files in an organized manner and update and reorganize as needed per standard format established by Company
• Enforce all terms of the Rental Agreement and consistently implement Community Rules and Regulations
• Resolve resident complaints and concerns in a timely manner to ensure resident satisfaction with management
• Generate necessary legal action and documents for evictions process under the direction of Supervisor
• Create regular on-site resident programming to foster resident retention and community relations, including annual community-wide resident events with Supervisor approval
• Prepare and distribute the Community Newsletter in timely manner
• Ensure distribution of all Company and community-issued notices (i.e., bad weather, emergency, road work, on-site construction, etc.)
• Act as the liaison between residents and property owners
• Ensure compliance with federal state and local agencies that regulate fair housing laws and manufactured housing regulations

Operations and Financial Reporting
• Demonstrate ability to understand financial goals and operate Community in owner's best interest
• Maintain accurate records of all community transactions
• Ensure that all rents and late fees are collected, posted and deposited in a timely manner
• Monitor and process all payables through the Avid payables system. Ensure all payables are properly approved and processed in advance of their due date and resolve issues with Accounting
• Track PEX Cards (petty cash) purchases. Prepare month-end reconciliations and retain all receipts for all purchases made by Site staff using the property PEX Card.
• On a monthly basis assist Supervisor in the preparation of month-end budget variance and property performance reports
• Assist Supervisor and Accounting with the preparation of annual budgets
• Participate in Fair Housing and OSHA required training and comply with all Fair Housing and OSHA Safety requirements

Marketing
• Maintain and grow community occupancy with qualified residents through advertising program
• Continually monitor and analyze traffic logs and efficacy of marketing programs to attract residents
• Gain a thorough understanding of the local manufactured housing market by 'shopping the market' on a quarterly basis and preparing reports for review by Supervisor
• Work with Supervisor in the design of marketing and promotional materials and sales programs
• Maintain and update the community website
• Represent the Company in a professional manner at all times

Home Sales and Home Leasing (if applicable)
• Assist Supervisor with the selection of sites for placement of model homes
• Make purchase recommendation of used/repossessed homes in Community after inspection by Maintenance Manager
• Prepare new and used homes to show to prospective buyers
• Work with Maintenance Manager and/or Contractors to coordinate repairs as needed for rental home inventory
• Work with prospective residents in the completion of all documents as need for Home Sale or Lease, including resident screening and completion of site leases, home leases or home purchase agreements. Forward all documents to Corporate for review and approval.
• Confirm all approved leases and corresponding paperwork are finalized and input into Yardi in a timely manner

Facilities Management
• Work with Maintenance Manager and Maintenance Technician(s) to ensure resident service requests are addressed in a timely manner
• Assist Maintenance Manager with the selection, supervision and review of all contractual services
• Walk the community, sites and community common areas, to ensure community appearance is well maintained. Report any necessary repairs or deficiencies to Supervisor and Maintenance Manager
• Lead emergency team for community and ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. to minimize liabilities

Employee Management and Oversight (if applicable)
• Assist in employee hiring, training, and development for office staff and ensure all employees comply with appropriate policies and procedures
• Review, approve, and submit office staff hourly time-sheets to Human Resources
• Maintain accurate attendance and disciplinary records for hourly employees. Forward attendance and disciplinary records to Human Resources
• Prepare site staff accident reports and forward to Supervisor
• Conduct annual performance review evaluations and recommended compensation adjustments for office staff to Supervisor and forward to Human Resources

General Requirements
• Work hours: Full-time Monday through Friday though must occasionally be available on weekends to meet staffing needs and emergencies. May shift days to include one weekend day with one weekday off
• Must be a self-starter and able to work autonomously with minimal supervision
• Must be able to effectively communicate with residents, vendors, contractors, employees and supervisors
• Must be proficient in and comfortable working with various computer programs

Qualifications: To perform this job successfully, an individual must be able to perform the Duties and Responsibilities listed above. Community Manager must have a valid driver's license and automobile insurance.

Education/Experience: Associates Degree or the equivalent of three (3) years' experience in on-site property management including one (1) as community/property manager. Must have supervisory experience. Sales and leasing experience recommended.

Knowledge, Skills, Abilities:
• Proficient in personal computer programs, including Microsoft Office and On-site Rental System
• Enhanced negotiation abilities
• Strong interpersonal skills
• Working knowledge of basic accounting principles
• Excellent verbal and written communications skills
• Excellent organizational skills
• Ability to work with minimal supervision
• Thorough knowledge of federal, state and local laws pertaining to OSHA, Fair Housing and Manufactured Housing
• General knowledge of maintenance
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6791084083

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