If you’re looking for guitar repair services in the Rochester area, you may encounter an individual named Kent Flattum that claims to provide expert luthier services.
He talks a good game, and claims to have quality training and experience.
Ask around before you entrust him with your instrument - talk to musicians that he’s worked for, talk to other repair people in the area, and talk to the pros in surrounding areas -
He has a reputation that you need to know about - a history of damaged instruments, horrifying customer service, and people have learned the hard way that he has been dishonest and unqualified to do the repairs he promises to do.
Customer beware - if you choose to hire him. get estimates in writing, photograph your instrument before drop-off, and know beforehand that he has destroyed instruments time and time again.
Talk to others - don’t be his next victim.
do NOT contact me with unsolicited services or offers